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Insurance Workflow Software Built on Process Orchestration

Orchestrate underwriting, policy servicing and customer journeys with audit-ready process control and human judgement built in where it matters.

Flowable listed in the latest Gartner Market Guide for Intelligent Business Process Management Suites.

Flowable recognized in the Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies 2025

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The insurance orchestration platform

Insurance workflows aren't generic enterprise workflows. Claims, underwriting, and policy servicing run for months, generate exceptions constantly, and must stay auditable to regulators and reinsurers alike.

Some of this work is routine enough for AI to handle end to end; the rest demands human judgement that shouldn't be automated away. Flowable's process orchestration platform is built for both. Open standards like BPMN, CMMN, and DMN keep the platform portable, not locked into a proprietary system. Human review isn't a fallback. It's a designed checkpoint.

Underwriting & quote orchestration

Orchestrate the underwriting workflow end to end: broker quote intake, automated risk assessment, and AI-assisted data checks, followed by human underwriter review at defined thresholds and policy issue. Built to support both straight-through processing and complex underwriting scenarios without losing control of the decision path.

Policy lifecycle orchestration

Digitize and orchestrate every policy lifecycle event, from endorsements and mid-term adjustments to renewals and cancellations, as a single governed workflow. Every change is tracked and auditable, so you always have a defensible record of what happened and when.

Claims handling

Flowable orchestrates the claims process alongside your existing systems, coordinating the people, data, and decisions involved. It supports the full lifecycle from first notification of loss to resolution.

Internal operations & four-eyes review

Automate back-office workflows, including approvals, compliance checks, and document handling, with four-eyes review built into the process by design rather than added on. Human-in-the-loop checkpoints are placed where they matter, giving you control without sacrificing speed.

Business orchestration

Orchestrate processes across your entire business landscape, from straight-through processing to service integration, microservices, and workflows that span human and system actors. Built on open standards, including BPMN, CMMN, and DMN, so your processes, cases, and decisions stay portable and inspectable.

See how insurance teams use Flowable to orchestrate underwriting and policy workflows

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See how businesses are using Flowable

Flowable helps Direct Insurance speed up claims registration by 25% and troubleshooting by 75%

Consolidation of 14 disparate systems into one unified view accelerates product development while improving customer experience at award-winning insurer.

Digital Case Processing at a Swiss Insurance Provider

Flowable for Insurance - Transform from a traditional insurance provider, to a paperless, next-generation insurance company.

Quilvest Switzerland uses Flowable to streamline and digitize securities processes

Flowable for Banking - Automate process orchestration with a customer-centric approach & digitalize the complete stock exchange business from front- to back-end.

Kindred builds loan automation within 5 days using Flowable

Flowable for Banking - Low-code and intelligent automation speeds up digitalization and adaption of loan processes during the Covid outbreak.

Flowable in Insurance

Digitize processes for maximum efficiency

Ensure high quality and uninterrupted operations using a single intelligent automation platform. Manage and automate workflows, track progress, and ensure security and compliance with the Flowable Platform.

Code less, innovate more

Quickly build and deploy low-code business applications. With Flowable's low-code approach, you can rapidly model advanced workflows, saving time and resources while unlocking business value and supporting innovation.

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Insurance industry solution page application in Flowable

Flowable recognized in Forrester’s Digital Process Automation Software Landscape report, Q2 2025

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