Flowable Engage allows you to have frictionless conversations with customers using the chat applications they already know and love. Provide tailored support in real-time via WhatsApp, WeChat, Line and more, with a complete view of all the channels for comprehensive case management and decision making.
Flowable facilitates conversations across a wide variety of channels. Choose the right one for your customer and maintain a consolidated 360° view of all chats across every channel.
Flowable Engage is designed to handle sensitive business communications and data in a legally compliant way, no matter the industry. Manage permissions and visibility, ensuring that the right people can access the right information, and retain all messages and data to make them easily auditable.
Share any type of media with your customers in real-time to create better experiences. Flowable Engage supports the use of text message, audio, video, as well as image, file, and document sharing.
Flowable Engage has a range of features to enhance communications between you and your customers.
See how Flowable Engage can help you communicate easier with your customers, everywhere, safely.
Gartner Press Release, “Gartner Forecasts Worldwide Hyperautomation-Enabling Software Market to Reach Nearly $600 Billion by 2022”, April 28, 2021. GARTNER is registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Flowable Release 3.10 brings data objects modeling with no-code/low-code and a native mobile application.
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In this eBook, you will learn about the capabilities and advantages of Case Management.
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