Messenger Services Guide
How messenger services improve your customer service and engagement.
Flowable Engage allows you to have frictionless conversations with customers using the chat applications they already know and love. Provide tailored support in real-time via WhatsApp, WeChat, Line and more, with a complete view of all the channels for comprehensive case management and decision making.
Flowable facilitates conversations across a wide variety of channels. Choose the right one for your customer and maintain a consolidated 360° view of all chats across every channel.
Flowable Engage is designed to handle sensitive business communications and data in a legally compliant way, no matter the industry. Manage permissions and visibility, ensuring that the right people can access the right information, and retain all messages and data to make them easily auditable.
Share any type of media with your customers in real-time to create better experiences. Flowable Engage supports the use of text message, audio, video, as well as image, file, and document sharing.
Flowable Engage has a range of features to enhance communications between you and your customers.
From scripting and new configuration options to improved usability and visibility of automation information - this release brings many requested enhancements and new features. Read more
Deep Analysis Enterprise Automation Market Report dives into the future of the automation market and positions Flowable as a main player. Read how the enterprise automation market will evolve in the next years.Read more
Migration from legacy BPM products doesn’t have to be painful. Flowable LEAP is a free tool that allows you to run a report ahead of time to see exactly what is involved in migrating your specialized processes.Read more
See how Flowable Engage can help you communicate easier with your customers, everywhere, safely.