Choose a plan that is right for you

With Flowable, you can start small and think big. Benefit from our flexible user based pricing model.

Flowable Work icon
Flowable Work

Low-Code Intelligent Automation

Support Level
Enterprise
Silver, Gold, PlatinumTry now
Users
Packages available
Starting at 100 regular + 5'000 occasional
Automation Models
Unlimited
Case & Process Instances
Packages available
High Availability & Scalability
Supported
Enterprise security
Included
Low-Code
Included
Reporting & Analytics
Included
Configurable Business UI
Included
Visual Design & Debug
Included
Rich Forms
Advanced
Content Management
Advanced
Configurable Task Management
Advanced
Flowable Engage icon
Flowable Engage
Real time chat connectors
Optional, price per connector
WeChat, WhatsApp, LINE available
Flowable Orchestrate icon
Flowable Orchestrate

Service Orchestration

Support Level
Supported
Silver, Gold, PlatinumTry now
Users
N/A
Automation Models
Unlimited
Case & Process Instances
Packages available
High Availability & Scalability
Supported
Enterprise security
cross iconNo
Low-Code
cross iconNo
Reporting & Analytics
cross iconNo
Configurable Business UI
cross iconNo
Visual Design & Debug
cross iconNo
Rich Forms
cross iconNo
Content Management
cross iconNo
Configurable Task Management
cross iconNo
Flowable Engage icon
Flowable Engage
Real time chat connectors
cross iconNo
Open Source
Support Level
Free
Only communityGet for free
Users
N/A
Automation Models
N/A
Case & Process Instances
N/A
High Availability & Scalability
Unsupported
Enterprise security
cross iconNo
Low-Code
cross iconNo
Reporting & Analytics
cross iconNo
Configurable Business UI
cross iconNo
Visual Design & Debug
cross iconNo
Rich Forms
cross iconNo
Content Management
cross iconNo
Configurable Task Management
cross iconNo
Flowable Engage icon
Flowable Engage
Real time chat connectors
cross iconNo

Flowable Support

Flowable Support Image
MG_6991

Support from the experts

We can help you get the most out of your Flowable solution by assisting you at every step towards success.  Customer satisfaction is essential for us, as our subscription model means we need to earn your business every year.  We provide a range of products to suit your needs, coupled with support services to meet the demands of your business.

With you at every step

Right from the early stages of development all the way through to production, we’re here to make sure you succeed.  We understand that projects can start small and then grow significantly when they go live. Have confidence in being able to access all the products, knowledge, and experience we can offer from the very beginning of your relationship with Flowable.

Flowable Support SLA

Service Level Agreement
SilverGold
Support Channel
support.flowable.com
(Web-based Ticketing System)
support.flowable.com
(Web-based Ticketing System)
Support Hours
Business Hours24 x 7 x 365
Support Contacts
23
SLA-relevant Requests
IncidentsIncidents
Response Time SLA
Severity One Incident
6 h4 h
Severity Two Incident
1 Business Day8 h
Severity Three Incident
2 Business Days1 Business Day
Severity Four Incident
3 Business Days2 Business Days
Service Level Agreement
Platinum
Support Channel
support.flowable.com
(Web-based Ticketing System)
Support Hours
24 x 7 x 365
Support Contacts
10
SLA-relevant Requests
Incidents
Response Time SLA
Severity One Incident
1 h
Severity Two Incident
4 h
Severity Three Incident
8 h
Severity Four Incident
1 Business Day