Choose a plan that is right for you
With Flowable, you can start small and think big. Benefit from our flexible user based pricing model.
Community Edition(Flowable Open Source) | Flowable Platform(Flowable Work, Flowable Design, Flowable Control) | Agentic Case Platform(Flowable Platform + Flowable AI Studio) | |
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| Support Level | Try now Only community | Contact sales Silver / Gold / Platinum | Contact sales Silver / Gold / Platinum |
| Pricing | N/A | Users and RCPI Packages | Users, RCPI and Agent Packages |
| Deployment Model | N/A | Customer Managed, Flowable Cloud | Customer Managed, Flowable Cloud |
| Automation Engines | BPMN, CMMN, DMN | BPMN, CMMN, DMN | BPMN, CMMN, DMN, Agents |
| Users | N/A | Packages available | Packages available |
| Case & Process Instances | N/A | Packages available | Packages available |
| Automation Models | N/A | Unlimited | Unlimited |
| High Availability & Scalability | Unsupported | Supported | Supported |
| Enterprise Security |
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| Reporting & Analytics |
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| Configurable Business UI and Rich Forms |
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| Visual Design & Debug |
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| Content Management |
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| Configurable Task Management |
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| Orchestrator AI Agents |
| Not included | Embedded in CMMN engine |
| Knowledge AI Agents |
| Not included | Included with Retrieval Augmented Generation (RAG) |
| Document AI Agents |
| Not included | Included for Document Clarification and Extraction |
| Utility AI Agents |
| Not included | Included with tool support |
| A2A Agents |
| Not included |
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| External Agents |
| Not included | Supported for Azure AI Foundry, AWS Bedrock and Agentforce. |
| Large Language Models (LLMs) |
| Not included | OpenAI, Azure OpenAI, Anthropic |
| AI-Assisted Modeling and Generation |
| Not included |
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| Connectors | N/A | Packages available | Packages available |
Trusted by over 600 enterprises worldwide
Flowable Support
Support from the experts
We can help you get the most out of your Flowable solution by assisting you at every step towards success. Customer satisfaction is essential for us, as our subscription model means we need to earn your business every year. We provide a range of products to suit your needs, coupled with support services to meet the demands of your business.
With you at every step
Right from the early stages of development all the way through to production, we’re here to make sure you succeed. We understand that projects can start small and then grow significantly when they go live. Have confidence in being able to access all the products, knowledge, and experience we can offer from the very beginning of your relationship with Flowable.
Flowable Support SLA
| Service Level Agreement | Silver | Gold | Platinum |
|---|---|---|---|
| Support Channel | support.flowable.com, (Web-based Ticketing System) | support.flowable.com, (Web-based Ticketing System) | support.flowable.com, (Web-based Ticketing System) |
| Support Hours | Business Hours | 24 x 7 x 365 | 24 x 7 x 365 |
| Support Contact | 2 | 3 | 10 |
| SLA-relevant Requests | Incidents | Incidents | Incidents |
| Response Time SLA | Response Time SLA | Response Time SLA | |
| Severity One Incident | 6h | 4h | 1h |
| Severity Two Incident | 1 Business Day | 8h | 4h |
| Severity Three Incident | 2 Business Days | 1 Business Day | 8h |
| Severity Four Incident | 3 Business Days | 2 Business Days | 1 Business Day |