Choose a plan that is right for you

With Flowable, you can start small and think big. Benefit from our flexible user based pricing model.

Flowable Work

Low-Code Intelligent Automation

Support Level
Starter
Silver 9x5
Gold 24X7
Platinum 24x7
+ more
Try now
Enterprise
Silver 9x5
Gold 24X7
Platinum 24x7
+ more
Try now
Users
User-based packages.
Starting package
100 regular users
+10'000 occasional
users per month
User-based packages.
Starting package
100 regular users
+10'000 occasional
users per month
Automation Models
50Unlimited
JVMs
Maximum 1Unlimited
High Availability + Scalability
LimitedFull
Enterprise Security
Included
Included
Low-code
Included
Included
Reporting + Analytics
Included
Included
Configurable Business UI
Included
Included
Visual Design + Debug
AdvancedAdvanced
Forms Service
AdvancedAdvanced
Content Management
AdvancedAdvanced
Collaborative Task Management
AdvancedAdvanced
Flowable Engage Real time chat connectors
Optional,
price per connector
WeChat, WhatsApp,
LINE available
Optional,
price per connector
WeChat, WhatsApp,
LINE available
Flowable Orchestrate

Service Orchestration

Support Level
Micro
Silver 9x5
Gold 24X7
Platinum 24x7
+ more
Try now
Standard
Silver 9x5
Gold 24X7
Platinum 24x7
+ more
Try now
Users
N/AN/A
Automation Models
5Unlimited
JVMs
Minimum 5
Maximum 100
Minimum 2
Maximum 10
High Availability
LimitedLimited
Enterprise Security
No
No
Low-code
No
No
Reporting + Analytics
No
No
Configurable Business UI
No
No
Visual Design + Debug
No
No
Form Service
BasicBasic
Content Management
BasicBasic
Collaborative Task Management
BasicBasic
Flowable Engage Real time chat connectors
No
No
Open Source
Support Level
Free
Only community
Get for free
Users
N/A
Automation Models
N/A
JVMs
N/A
High Availability + Scalability
Limited
Enterprise Security
No
Low-Code
No
Reporting + Analytics
No
Configurable Business UI
No
Visual Design + Debug
No
Form Service
Basic
Content Management
Basic
Collaborative Task Management
Basic
Flowable Engage Real time chat connectors
No
Flowable Work

Low-Code Intelligent Automation

Support Level
Starter
Silver 9x5
Gold 24X7
Platinum 24x7
+ more
Try now
Enterprise
Silver 9x5
Gold 24X7
Platinum 24x7
+ more
Try now
UsersUser-based packages.
Starting package
100 regular users
+10'000 occasional
users per month
User-based packages.
Starting package
100 regular users
+10'000 occasional
users per month
Automation Models50Unlimited
JVMsMaximum 1Unlimited
High Availability +
Scalability
LimitedFull
Enterprise Security
Included
Included
Low-code
Included
Included
Reporting +
Analytics
Included
Included
Configurable
Business UI
Included
Included
Visual Design +
Debug
Included
Included
Form ServiceAdvancedAdvanced
Content
Management
AdvancedAdvanced
Collaborative
Task Management
AdvancedAdvanced
Flowable Engage
Real time
chat connectors
Optional,
price per connector
WeChat, WhatsApp,
LINE available
Optional,
price per connector
WeChat, WhatsApp,
LINE available
Open Source
Flowable Orchestrate

Service Orchestration

Support Level
Free
Only community
Get for free
Micro
Silver 9x5
Gold 24X7
Platinum 24x7
+ more
Try now
Standard
Silver 9x5
Gold 24X7
Platinum 24x7
+ more
Try now
UsersN/AN/AN/A
Automation ModelsN/A5Unlimited
JVMsN/AMinimum 5
Maximum 100
Minimum 2
Maximum 10
High Availability +
Scalability
LimitedLimitedLimited
Enterprise Security
No
No
No
Low-code
No
No
No
Reporting +
Analytics
No
No
No
Configurable
Business UI
No
No
No
Visual Design +
Debug
No
No
No
Form ServiceBasicBasicBasic
Content
Management
BasicBasicBasic
Collaborative
Task Management
BasicBasicBasic
Flowable Engage
Real time
chat connectors
No
No
No
Open Source
Flowable Orchestrate

Service Orchestration

Flowable Work

Low-Code Intelligent Automation

Support Level
Free
Only community
Get for free
Micro
Silver 9x5
Gold 24X7
Platinum 24x7
+ more
Try now
Standard
Silver 9x5
Gold 24X7
Platinum 24x7
+ more
Try now
Starter
Silver 9x5
Gold 24X7
Platinum 24x7
+ more
Try now
Enterprise
Silver 9x5
Gold 24X7
Platinum 24x7
+ more
Try now
UsersN/AN/AN/AUser-based packages.
Starting package
100 regular users
+10'000 occasional
users per month
User-based packages.
Starting package
100 regular users
+10'000 occasional
users per month
Automation ModelsN/A5Unlimited50Unlimited
JVMsN/AMinimum 5
Maximum 100
Minimum 2
Maximum 10
Maximum 1Unlimited
High Availability +
Scalability
LimitedLimitedLimitedLimitedFull
Enterprise Security
No
No
No
Included
Included
Low-code
No
No
No
Included
Included
Reporting +
Analytics
No
No
No
Included
Included
Configurable
Business UI
No
No
No
Included
Included
Visual Design +
Debug
No
No
No
Included
Included
Form ServiceBasicBasicBasicAdvancedAdvanced
Content
Management
BasicBasicBasicAdvancedAdvanced
Collaborative
Task Management
BasicBasicBasicAdvancedAdvanced
Flowable Engage
Real time
chat connectors
No
No
No
Optional,
price per connector
WeChat, WhatsApp,
LINE available
Optional,
price per connector
WeChat, WhatsApp,
LINE available

Flowable Support

Flowable Support Image

Support from the experts

We can help you get the most out of your Flowable solution by assisting you at every step towards success.  Customer satisfaction is essential for us, as our subscription model means we need to earn your business every year.  We provide a range of products to suit your needs, coupled with support services to meet the demands of your business.

With you at every step

Right from the early stages of development all the way through to production, we’re here to make sure you succeed.  We understand that projects can start small and then grow significantly when they go live. Have confidence in being able to access all the products, knowledge, and experience we can offer from the very beginning of your relationship with Flowable.

Flowable Support SLA

Service Level Agreement
SilverGold
Support Channel
support.flowable.com
(Web-based Ticketing System)
support.flowable.com
(Web-based Ticketing System)
Support Hours
Business Hours24 x 7 x 365
Support Contacts
23
SLA-relevant Requests
IncidentsIncidents
Response Time SLA
Severity One Incident
6 h4 h
Severity Two Incident
1 Business Day8 h
Severity Three Incident
2 Business Day1 Business Day
Severity Four Incident
3 Business Day2 Business Day
Service Level Agreement
Platinum
Support Channel
support.flowable.com
(Web-based Ticketing System)
Support Hours
24 x 7 x 365
Support Contacts
10
SLA-relevant Requests
Incidents
Response Time SLA
Severity One Incident
1 h
Severity Two Incident
4 h
Severity Three Incident
8 h
Severity Four Incident
1 Business Day
Service Level AgreementSilverGoldPlatinum
Support Channelsupport.flowable.com
(Web-based Ticketing System)
support.flowable.com
(Web-based Ticketing System)
support.flowable.com
(Web-based Ticketing System)
Support HoursBusiness Hours24 x 7 x 36524 x 7 x 365
Support Contacts2310
SLA-relevant RequestsIncidentsIncidentsIncidents
Response Time SLAResponse Time SLAResponse Time SLA
Severity One Incident6 h4 h1 h
Severity Two Incident1 Business Day8 h4 h
Severity Three Incident2 Business Day1 Business Day8 h
Severity Four Incident3 Business Day2 Business Day1 Business Day