Choose a plan that is right for you

With Flowable, you can start small and think big. Benefit from our flexible user based pricing model.

Flowable Work

Low-Code Intelligent Automation

Support Level
Enterprise
Silver, Gold, Platinum
Try now
Users
Packages available
Starting at 100 regular + 5'000 occasional/month
Automation Models
Unlimited
Case & Process Instances
Packages available
High Availability & Scalability
Supported
Enterprise security
Included
Low-Code
Included
Reporting & Analytics
Included
Configurable Business UI
Included
Visual Design & Debug
Included
Rich Forms
Advanced
Content Management
Advanced
Configurable Task Management
Advanced
Flowable Engage
Real time chat connectors
Optional, price per connector
WeChat, WhatsApp, LINE available
Flowable Orchestrate

Service Orchestration

Support Level
Standard
Silver, Gold, Platinum
Try now
Users
N/A
Automation Models
Unlimited
Case & Process Instances
Packages available
High Availability & Scalability
Supported
Enterprise security
No
Low-Code
No
Reporting & Analytics
No
Configurable Business UI
No
Visual Design & Debug
No
Rich Forms
No
Content Management
No
Configurable Task Management
No
Flowable Engage
Real time chat connectors
No
Open Source
Support Level
Free
Only community
Get for free
Users
N/A
Automation Models
N/A
Case & Process Instances
N/A
High Availability & Scalability
Unsupported
Enterprise security
No
Low-Code
No
Reporting & Analytics
No
Configurable Business UI
No
Visual Design & Debug
No
Rich Forms
No
Content Management
No
Configurable Task Management
No
Flowable Engage
Real time chat connectors
No
Flowable Work

Low-Code Intelligent Automation

Support Level
Enterprise
Silver, Gold, Platinum
Try now
UsersPackages available
Starting at 100 regular + 5'000 occasional/month
Automation ModelsUnlimited
Case & Process InstancesPackages available
High Availability & ScalabilitySupported
Enterprise securityIncluded
Low-CodeIncluded
Reporting & AnalyticsIncluded
Configurable Business UIIncluded
Visual Design & DebugIncluded
Rich FormsAdvanced
Content ManagementAdvanced
Configurable Task ManagementAdvanced
Flowable Engage
Real time chat connectors
Optional, price per connector
WeChat, WhatsApp, LINE available
Open Source
Flowable Orchestrate

Service Orchestration

Support Level
Free
Only community
Get for free
Standard
Silver, Gold, Platinum
Try now
UsersN/AN/A
Automation ModelsN/AUnlimited
Case & Process InstancesN/APackages available
High Availability & ScalabilityUnsupportedSupported
Enterprise security
No
No
Low-Code
No
No
Reporting & Analytics
No
No
Configurable Business UI
No
No
Visual Design & Debug
No
No
Rich Forms
No
No
Content Management
No
No
Configurable Task Management
No
No
Flowable Engage
Real time chat connectors
No
No
Open Source
Flowable Orchestrate

Service Orchestration

Flowable Work

Low-Code Intelligent Automation

Support Level
Free
Only community
Get for free
Standard
Silver, Gold, Platinum
Try now
Enterprise
Silver, Gold, Platinum
Try now
UsersN/AN/APackages available
Starting at 100 regular + 5'000 occasional/month
Automation ModelsN/AUnlimitedUnlimited
Case & Process InstancesN/APackages availablePackages available
High Availability & ScalabilityUnsupportedSupportedSupported
Enterprise security
No
No
Included
Low-Code
No
No
Included
Reporting & Analytics
No
No
Included
Configurable Business UI
No
No
Included
Visual Design & Debug
No
No
Included
Rich Forms
No
No
Advanced
Content Management
No
No
Advanced
Configurable Task Management
No
No
Advanced
Flowable Engage
Real time chat connectors
No
No
Optional, price per connector
WeChat, WhatsApp, LINE available

Flowable Support

Flowable Support Image
MG_6991

Support from the experts

We can help you get the most out of your Flowable solution by assisting you at every step towards success.  Customer satisfaction is essential for us, as our subscription model means we need to earn your business every year.  We provide a range of products to suit your needs, coupled with support services to meet the demands of your business.

With you at every step

Right from the early stages of development all the way through to production, we’re here to make sure you succeed.  We understand that projects can start small and then grow significantly when they go live. Have confidence in being able to access all the products, knowledge, and experience we can offer from the very beginning of your relationship with Flowable.

Flowable Support SLA

Service Level Agreement
SilverGold
Support Channel
support.flowable.com
(Web-based Ticketing System)
support.flowable.com
(Web-based Ticketing System)
Support Hours
Business Hours24 x 7 x 365
Support Contacts
23
SLA-relevant Requests
IncidentsIncidents
Response Time SLA
Severity One Incident
6 h4 h
Severity Two Incident
1 Business Day8 h
Severity Three Incident
2 Business Days1 Business Day
Severity Four Incident
3 Business Days2 Business Days
Service Level Agreement
Platinum
Support Channel
support.flowable.com
(Web-based Ticketing System)
Support Hours
24 x 7 x 365
Support Contacts
10
SLA-relevant Requests
Incidents
Response Time SLA
Severity One Incident
1 h
Severity Two Incident
4 h
Severity Three Incident
8 h
Severity Four Incident
1 Business Day
Service Level AgreementSilverGoldPlatinum
Support Channelsupport.flowable.com
(Web-based Ticketing System)
support.flowable.com
(Web-based Ticketing System)
support.flowable.com
(Web-based Ticketing System)
Support HoursBusiness Hours24 x 7 x 36524 x 7 x 365
Support Contacts2310
SLA-relevant RequestsIncidentsIncidentsIncidents
Response Time SLAResponse Time SLAResponse Time SLA
Severity One Incident6 h4 h1 h
Severity Two Incident1 Business Day8 h4 h
Severity Three Incident2 Business Days1 Business Day8 h
Severity Four Incident3 Business Days2 Business Days1 Business Day