MAY 14, 2018

We are proud to announce that the attendees of the industry-leading bpmNEXT conference 2018 have voted Flowable “Best In Show” for the talk “Making Process Personal” by Paul Holmes-Higgin (Chief Product Officer at Flowable) and Micha Kiener (Chief Technology Officer at Flowable).

This year, bpmNEXT, the definitive showcase of the next generation of Business Process Management software took place in Santa Barbara, California, from April 17 -19.

The annual event, now in its 6th year, is designed specifically for those already deeply involved in Case- and Business-Process Management and wanting to experience the next level – touch it, see it as well as wanting to know “what´s next”. Every year, attendees are polled according to the following criteria: “Best In Show presentations”, “Most Promising” and “Most Innovative”.

The presentation highlighted the opportunities that the case- and business-process management engine Flowable offers to realize most innovative customer engagement by means of a chat solution that integrates messenger tools like WEchat, WhatsApp, Line, Facebook Messenger and others.

Micha Kiener also gave a live demo, showcasing a banking scenario in which a high wealth client wants to talk to his Relationship Manager using the chat app, while a questionnaire has to be completed. Furthermore, the demo shows how to blend a structured process in the unstructured chat using BPMN as well as how to dynamically replace a user decision task with a decision table generated by Machine Learning.

Convince yourself, relive the live talk on youtube Making Process Personal and visit bpmNEXT for more info.

More information about mimacom & flowable

Share this Blog post
News | AUGUST 25, 2023

Flowable and Merkle: a strategic partnership

Flowable and Merkle forge strategic partnership to drive Business Process Automation Excellence in EuropeRead more

News | AUGUST 17, 2023

Liongate partners up with Flowable for Digitalization Excellence

Liongate partners up with Flowable for Digitalization Excellence. Read about it. Read more

Releases | DECEMBER 21, 2022

Improving automation at all levels with Flowable release 3.13

Flowable release 3.13 brings some requested enhancements and new features to improve automation at all levels. Read more