Business Orchestration & Automation (BOAT)

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blog: The Evolving Role of AI in Enterprises

blog_Automating customer support: what is case management and why your business needs it 

A visual representation of the business journey: individuals and teams ascending staircases to reach coveted golden trophies, highlighting competition and progress.

blog_Winning with AI-powered customer journey orchestration 

blog_Orchestrating AI Agents for end-to-end processes

Abstract panoramic background with red arches in the water, under the blue sky. Modern minimal scene for product presentation

blog_Automation software is your gateway to excellent business strategy

blog_A holistic approach to AI agents & agentic AI workflows

blog: Governing AI Agents in enterprises

blog_Document workflow software: Enterprise ready and end-to-end

Agentic AI agents connected to a keyboard with two buttons: "AI" and "enter"

AI agents: the next phase of artificial intelligence in business

Streamline document workflows with automation and AI. Capture, organize, and activate information for faster processes and empowered teams.

Document workflow software: enterprise-ready, end-to-end 

Understanding how your processes work at a granular level opens a window on exactly how to optimize your business and informs strategic decisions like nothing else. A sure-fire way to inform operational and business strategy with confidence. 

An automation platform is a gateway to business strategy excellence 

Learn how customer journey orchestration, powered by case management and AI, creates connected experiences, reduces friction, and drives better outcomes for everyone. Say goodbye to endless repeats and hello to seamless support.

Winning with AI-powered customer journey orchestration

Tired of customer support chaos? Learn how case management software & AI can bring order to complex issues, boost efficiency, and improve customer satisfaction. 

Automating customer support: AI-powered case management software  

The future of AI is connected. Agentic AI workflows can leverage orchestration to achieve holistic AI agent integration and smarter, more scalable, and accountable AI.  

A holistic approach to agentic AI workflows

An AI agent platform enables orchestration of multiple agents, their advanced actions, automated behavioral testing, and full visibility of AI agent instances to ensure that autonomous AI becomes a tangible part of your teams.

An AI agent platform will keep you ahead of the competition 

Move beyond experimentation to unlock AI’s full potential. Process orchestration brings governance, context, and human collaboration to your AI use, transforming it into a trusted enterprise asset — that you can scale with confidence. 

Taking your AI from trials to impactful enterprise use cases

Flowable CTO, Micha Kiener, looks into enterprise use of AI agents in practical business operations. Governing AI agents is possible with automation software capable of orchestration: giving you full control over AI agency and its onboarding within teams.

Governing AI agents in enterprises is achievable. Here’s how 

By merging autonomy — aka independent acting — with intelligence, agentic AI is redefining how organizations work, by empowering newly achievable levels of efficiency. 